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.cs-detail-top{margin-top:14px}.crm-service-dialog .cs-timeline{margin-bottom:12px}
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article{height:83px;display:flex;align-items:center;gap:28px;padding:12px 24px;border:1px solid #2b5274;border-radius:8px;background:linear-gradient(115deg,#0d2d4a99,#061b3199);box-shadow:inset 0 0 6px #3a76a511}.cs-benefits article>span{display:grid;place-items:center;flex-shrink:0;height:54px;width:54px;color:#aad9fa;background:radial-gradient(circle,#164469,#0c2945);border:1px solid #739bbd;border-radius:12px;box-shadow:0 0 9px #2a8cdd33,inset 0 0 6px #8ad8ff33}.cs-benefits article:nth-child(2)>span{border-radius:50%;color:#e5c677;border:3px solid #d2af61;background:#0b2840}.cs-benefits article>span svg{width:36px;height:36px}.cs-benefits h3{font-size:14px;margin:0 0 5px!important}.cs-benefits p{font-size:11px;line-height:17px;color:#b2bfd1;margin:0!important}
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.crm-service-frame .cs-bar-row{font-size:11px!important;line-height:16px!important}.crm-service-frame .cs-footer{display:block!important;text-align:center!important}.crm-service-reference .cs-connectors{z-index:1}.crm-service-reference .cs-ticket-stage,.crm-service-reference .cs-priority,.crm-service-reference .cs-processing,.crm-service-reference .cs-resolution{z-index:2}
.crm-service-reference .cs-agent{height:165px;bottom:-1px;left:-19px;width:338px}.crm-service-reference .cs-checklist,.crm-service-reference .cs-history{z-index:4}.crm-service-reference .cs-history{height:145px;top:25px;padding:10px 9px}.crm-service-reference .cs-history>b{margin-bottom:8px}.crm-service-reference .cs-history p{font-size:7px;line-height:10px;margin-bottom:6px!important}.crm-service-reference .cs-checklist{background:linear-gradient(120deg,#174366dd,#07243ae6)}
.crm-service-reference .cs-connectors{z-index:5}.crm-service-reference .cs-channel{position:relative;margin-left:11px;padding-left:44px;width:181px;transform:perspective(650px) rotateY(8deg) rotate(2deg);box-shadow:inset 0 1px 2px #b4eaff77,inset 2px 0 12px #328fe433,3px 4px 0 #0a2542,5px 6px 0 #163c55,0 4px 14px #1f88be22}.crm-service-reference .cs-channel>svg.cs-object-icon{position:absolute;left:-25px;top:3px;width:63px;height:63px;filter:drop-shadow(2px 3px 3px #0009)}.crm-service-reference .cs-ticket:before{content:'';position:absolute;inset:-8px 3px 3px -8px;z-index:-1;border:1px solid #50c8ff99;border-radius:9px;background:linear-gradient(120deg,#10578788,#03234255);box-shadow:-4px 0 0 #7cc9e755,0 -5px 0 #17496e99}.crm-service-reference .cs-ticket{box-shadow:-4px 0 0 #b7e4ec,-8px 0 0 #ccaa69,-12px 0 0 #25638b,-16px 1px 0 #082942,0 0 0 5px #17456aaa,inset 2px 0 8px #aff3ff88,0 0 16px #29bcfa66}.crm-service-reference .cs-ticket:after{content:'';position:absolute;inset:1px;pointer-events:none;border-radius:6px;background:linear-gradient(112deg,transparent 18%,#b7efff14 19%,#d7fbff33 20%,transparent 22%,transparent 75%,#92e5ff16 76%,transparent 80%)}.crm-service-reference .cs-ticket-base{border-top:3px solid #d8c289;box-shadow:inset 0 0 12px #60b6d477,0 7px 0 #102c3b,0 9px 0 #d2b36c,0 12px 0 #504d3a,0 19px 13px #000b}.crm-service-reference .cs-benefits article:first-child>span{position:relative}.crm-service-reference .cs-benefits article:first-child>span:after{content:'✓';position:absolute;right:-8px;bottom:-5px;display:grid;place-items:center;width:23px;height:23px;background:linear-gradient(130deg,#88dfff,#2c91cc);border:1px solid #a7eeff;border-radius:50%;color:#e8ffff;font-size:16px;box-shadow:0 0 5px #41bbfa55}.crm-service-frame .cs-metrics>button:nth-child(-n+2) .cs-metric-icon svg{color:#6be2dc;stroke-width:3.4}.crm-service-frame .cs-metric-icon{background:radial-gradient(circle at 40% 30%,#0f4651,#032a38);box-shadow:inset 0 0 12px #29b5c522}.crm-service-reference .cs-priority>button.cs-red{background:linear-gradient(120deg,#86404c,#512633);color:#edd2d4}.crm-service-reference .cs-priority>button.cs-gold{background:linear-gradient(120deg,#8d762c,#51451c);color:#f3d980}.crm-service-reference .cs-priority>button.cs-green{background:linear-gradient(120deg,#1f675b,#123f3b);color:#75e2b8}
.crm-service-dialog svg{display:inline-block;width:18px;height:18px;flex-shrink:0;vertical-align:middle}.crm-service-dialog [data-cs-modal-body]>p{font-size:13px;line-height:19px}.crm-service-dialog .cs-timeline button{font-size:11px;min-height:0;background:none;border:0;padding:0}.crm-service-dialog .cs-timeline span{display:block}.crm-service-dialog [data-cs-modal-body]>p:has(svg){display:flex;align-items:center;gap:8px}.crm-service-dialog [data-cs-modal-body] .cs-tag{min-width:0}.crm-service-dialog .cs-detail-top{gap:6px}
.crm-service-reference .cs-agent{left:-65px;z-index:5}.crm-service-reference .cs-connectors{z-index:6}
.crm-service-reference .cs-history-open{display:block;border:0;background:none;color:#e3edf4;padding:0;margin:0 0 8px;font-size:11px!important;font-weight:600;white-space:nowrap;text-align:left}.crm-service-reference .cs-history-open:hover{color:#f0da8a}
.crm-service-reference .cs-agent{height:190px;left:-72px;bottom:0}
/* Rear-right operator on the thin dual-monitor desk; native panels stay legible. */
.crm-service-reference .cs-agent{background-image:url('./media/crm-service/support-agent-v2.webp');width:350px;height:185px;left:-100px;bottom:12px}.crm-service-reference .cs-history{width:133px;right:-12px}.crm-service-reference .cs-agent:after{content:'ATU';position:absolute;left:130px;top:111px;color:#eadfc2;font:600 6px "Segoe UI",sans-serif;transform:rotate(-3deg);letter-spacing:.2px}
.crm-service-reference .cs-agent{width:320px;height:185px;left:-55px;bottom:22px}.crm-service-reference .cs-history{right:-22px}.crm-service-reference .cs-agent:after{left:121px;top:116px;font-size:5.5px}